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Does social media marketing matter?

Let's step outside of the echo chamber for a minute. Does social media marketing matter? What I want to know is, how does this stuff impact the bottom line? As a consumer (and apologies, biased towards the US - with our weak currency, these examples carry less efficacy when everything looks like it's discounted 30 - 50%), I'm curious to know if you have ever done any of the following. (Partial credit on examples to Mashable and Jeremiah.) Add up...

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Is Value Derived From Operators or Users?

Today, business people have to turn the old rules inside out, upside down, and backwards not only to succeed, but to survive!

The rules of business are changing, the new rules are unconventional. The social web removes all barriers to entry, provides technological mediums at a fraction of historical cost, enables people to work from anywhere at anytime and connects everyone to everything globally, including your customers.

The real sources...

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Millennials Are Taking Over the Workplace - Is HR Prepared?

I told everyone on Twitter last night that I would not be blogging today, but I had a slight change of heart. I got my interview questions from Lisa Orrell back just in time to post them and have content readily available to you. Lisa is also announcing her new MySpace blog for [...]
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11 Ways To Drive Traffic To Your Blog

A little while ago I wrote about how you can get your site/blog indexed in Google in a short period of time.  However, getting your site indexed is not going to drive traffic to your blog (or your website for that matter).  Driving traffic obviously takes time and patience.  So what can you do to [...]
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Seven rules for establishing a corporate presence on Twitter

Based on my observations of dozens of large companies who have ventured out onto Twitter in one way or another, here are my seven rules for establishing a corporate presence on Twitter. These seven rules will help a company start off on the right foot and gain credibility and consumer loyalty on Twitter. On social networks [...]
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Goodbye LeRoi

LeRoi Moore Dave Matthews BandYou know I’m a fan of the Dave Matthews Band. Devastating news for the band and it’s fans today is that founding member and saxophonist LeRoi Moore died yesterday afternoon, August 19, due to complications resulting from a serious motorcar accident near his Charlottesville ranch at the end of June. From the band’s website:

We are deeply saddened that LeRoi Moore, saxophonist and founding member of Dave Matthews Band, died unexpectedly Tuesd...

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Eight Considerations to Help Branded Communities Succeed

You'll find a brief and informative article on WSJ.com about communities and why they succeed or fail. Deloitte completed a study of more than 100 businesses with online communities. "Not surprisingly, these sites failed to gain traction with customers. Thirty-five percent of the online communities studied have less than 100 members; less than 25% have more than 1,000 members". Said Ed Moran, who conducted the study, "A disturbingly high number ...
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Social Media Brand - Linking for SEO and readership

In our “100 Days of Social Media” post, several readers wanted to know a few top reasons our site was pulling in an audience. The most basic reason: we cast a very wide net. Sites are made up of many pages beside the homepage and in the social media world, a site becomes more defined [...]
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I Can't Do This Again. You're Going to Have to Help Me Out, Bunkie.

Do you remember the fanfare a few weeks ago when the iPhone 3G came out? That same day, Pandora founder Tim Westergren unveiled the Pandora for the iPhone application, and it has consistently been among the most downloaded iPhone apps....
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Twitter Becoming A Source, Not Just News

Is Twitter moving beyond being a news story and towards becoming a credible source for them? Not too long ago I got excited whenever I saw Twitter mentioned as the subject of a news article. Recently, though, I’ve noticed an increasing number of mainstream news articles using Twitter as a source rather than a subject. The [...]
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Primary Monetization Model for Social Media: Advertising

If it wasn’t clear enough, advertising is the core source of revenue for all companies in the social web. As I wrote this morning, advertisers provide “the revenue for four out of the five primary types of companies in the social web economy”. In another article posted this morning on Alley Insider, Vasanth Sridharan revealed that RockYou will begin launching advertisements from car advertisers.

Car advertisers are some of the largest adver...

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+3 7 votes

How to set an ego trap

I've been thinking lately about what I call the social media ego trap. In a nutshell, social technologies use game mechanics to get users hooked on participation. People often get addicted to ego-stroking system feedback, until they can temper their usage (addiction?) in terms of utility vs. serendipity. But what if you've got something to sell? What if you want to set an "ego trap" yourself? Let me show you a few traps that have already been sp...
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+3 3 votes

10 Step Beginners Guide to Blogging Your Personal Brand

1) Learn about blogging Before you even start a blog around your brand, introduce yourself to the concept. It helps to know what you’re getting into before you rush in and “only fools rush in” as they say. If you want to know the difference between traditional media and social media, check out this New [...]
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+3 3 votes

Want a Surefire, Better, Higher-Paying Job?

Did you know that 37 members of Social Media Today have gotten great new jobs because they filled out their profile pages here?  No?   Well, actually we don't know that either.  But we do know that several folks who blog and comment on these pages have gotten some really nice gigs because they are active here.  If you were looking for a social media expert would you go to LinkedIn or would you search through our People section?  If you haven't d...
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+2 4 votes

Why social media sites want "users," not just "customers"

What if you own and operate a social media property, like recent commentor C.H. Low of Orbius? Well, it's true that people will always be "people." But owner/operators are actually looking for "users." Some people detest the term user, but the analogy fits. O'Reilly's Jimmy Guterman blogs, "...there are only two industries that refer to their customers as users: high tech and illegal drugs." Now, I've never dealt illegal drugs. (Except for playi...
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+2 6 votes

Do we really need a Facebook magazine?

On the homepage for Facebook, a login form is ...

I’ve been travelling around the country this weekend, visiting relatives, and as I browsed the magazines at Nottingham station on my way back to London today I noticed something strange. A magazine devoted entirely to Facebook. With a few minutes to spare before my train, I picked up the magazine. It offers a “complete guide to social networking” and includes things like a step-by-step guide of setting up a profile and famous Facebookers.

I ...