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8 Talking Points On Twitter Follower-Building Tools

Earlier this week I wrote a post about follower-building services on Twitter, warning about the dangers and how people may perceive you if you use them.

It felt a little bit like preaching to the choir.

Amy Mengel made an excellent point in the comments to that post:

“Unfortunately the people on Twitter who promote these schemes and have tweet streams full of nothing but the garbage you outlined above probably won’t be reading this post and getting the message!”

This made me think – did I target the post correctly? I came to the conclusion that in that case, no, I didn’t. If the people reading this site already view follower-building services that way, they’re more likely to be the people talking others out of these tools than the ones using them.

With that in mind, here are a few suggestions on how to approach people using follower-building services and help them to re-think their approach to their followers (which, it seems, we all agree isn’t a good one).

How to approach

  • Approach delicately: No-one likes to be backed into a corner publicly. Consider approaching them privately.
  • Give them a way out: Ask questions instead of pointing the finger.

Reflective questions

  • Benefits: What benefit . ...
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The “Must-Have” Tool Kit of Social Media Citizen

Before starting the new cycleof posts discussing the startups’ which may affect the lives of SocialMedia Citizens, I decided to share this “Must-have” list of social media tools which have already found their place in our daily routines.

Blogging tools – Desktop publishers for quicker and easier Blogging

Word2007.com/blogging

Windows Live Writer

Zoundry Raven

Blog It! – a Facebook application

Scribefire – Firefox add-on

Promo tools Help to promote your content on social webs and submit your stories to multiple... 

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Twitter is the Internet's Water Cooler

An office water cooler with a reusable 5-gallo...
Image via Wikipedia

You can’t monitor the whole Internet. Nobody can, not even Google. So what do you do? It’s obvious that you can’t ignore it? You need to be monitoring something.

“But I don’t have budget for fancy monitoring tools.” You don’t need any budget. There are dozens of free or nearly free tools to use but you could probably just monitor Twitter if you had to.The easiest and cheapest way is set up your team with TweetDeck, let it run in the background at work and run a search for your keywords.

I’m not advocating that you only monitor Twitter (and the above solution only works while TweetDeck is running) but I think if you only did one thing, it would be to monitor Twitter? Why? Why not blogs or set up alerts?

Twitter is the water cooler of the Internet. One could argue that it’s becoming the World’s Water Cooler. But they’d be wrong. The World has many Internet Water Coolers.

Facebook is the World’s Largest Water cooler.

The Facebook Water Cooler started off as a brand of water bottles exclusively sold at college. It quickly became the favorite water cooler brand in the US and is quickly become the favorite at all of the Internet’s international offices as well. ...

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Jobless? Social Media May Be the Answer!

In this post: Today's economy demands a new way to capture jobs for recent grads and other job seekers ...

We've heard it before, and we'll continue to hear about it again ... finding a job has been problematic for many.  While reading though Seth Godin's blog the other day, I noticed a comment stating that only 20% of 2009 college graduates who applied for jobs actually have one. To me, this is a huge red flag. With my commencement ceremony under a year away, the reality that I need to begin to prepare myself for the competitive job market has hit me hard. There are definitely jobs out there, but standing out in an ocean of qualified and experienced applicants can be difficult. Before I disappoint some of you (and I go into panic mode), trust me when I say that finding a job is not impossible. The key is knowing how to capture the eye of potential employers.

Expansive and unique resumes used to be a surefire way to get someone to notice you, but today's market calls for some news rules. In our new age of technology, we have to be more creative when trying to capture the extra glance from prospective employers. Social media participation is the new resume for job seekers.

David ...
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Social CRM & Creating Demand in a Hyper-Connected World

How do you create demand in a hyper-connected world? How is Social Media changing the discipline of sales? And what is "Social CRM"?

Brent Leary, a partner at CRM Essentials and author of Brent's Social CRM Blog, will be discussing these topics in an upcoming Webinar--Driving Demand in a Demanding Market--sponsored by Oracle and hosted by the TheCustomerCollective.com. Details about the Webinar can be found at the end of this blog post, but Brent also took some time to share his thoughts on these topics with Experience: The Blog readers.

Brent sees firsthand the way Social Media is changing Client Relationship Management (CRM). Of course, we all know that Social Media offers new and better ways to create and foster relationships, but it also presents some new challenges. As Brent notes, "'Selling 1.0' doesn't work well at all with social media."

Here is my online interview between Experience: The Blog (ETB) and Brent Leary (BT) on the topics of Social CRM, metrics, and how to drive demand in a hyper-connected business environment:


ETB: Brent, your blog focuses on Social CRM. You also wrote an article for Inc. entitled "Traditional CRM vs. Social CRM." (Note: Because the Inc. ... read more >>
 
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Media vs the Internet - Game Over

money

I just read a post titles The Week the Media Crashed on the Communication and Leadership Policy blog from the Annenberg School of Communication at USC.  It’s one of the best posts I’ve seen about the shifts in media consumption and what this means for mainstream media news outlets.

This is a ‘must read’ for anyone in PR or marketing.  Since there are no comments on the post, and only one trackback, it seems to have gone largely unnoticed.

The author Adam Clayton Powell III is the Vice Provost of USC for Globalization and he lays out how the Internet has changed our listening and viewing patters.

He cites figures and strategy changes that every PR person should know.

Read it and pass it on.


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Live Tweeting Requires Ethical and Legal Considerations

You’re at a conference, the wifi is good, and you’re excited about live tweeting the next speaker. But have you ever wondered whether it’s “OK” to copy and publish someone else’s words and ideas? If you were at the movie theater, neither the studio nor the theater operator would permit you to videotape portions of the movie to post on your blog. On the other hand, the art of critical commentary goes back to at least Shakespeare’s time, so it’s definitely established both in common practice and in the law that reproducing information, even copyrighted information, is acceptable under certain circumstances.

Setting aside issues of whether the practice is actually useful, and whether it is distracting to the speaker and to others in attendance, live tweeting and live blogging of conferences, events and webcasts raises legal and ethical issues. Producers of webcasts and live events often charge admission for these, and they may include copyrighted material. Speakers may also have copyrighted their presentations, or may (in my case) quote substantial portions of a copyrighted book or other work. These words and ideas are essentially products that are sold commercially, and the owners .. ... read more >>
 

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What's your website good for?

This is a theme I've been meaning to post about for a while. The tendency of more and more sites (especially agency ones) to be social media based - either blogs, or mirrors of online chat (like Twitter feeds).

The most recent example - Ad agency CP&B giving a lot of its site over to news, blog and twitter mentions.

Is a lot of this a publicity stunt, a way to get people to people to coo about something they'd never otherwise, a website? Hell yes, but in the long run, who cares?

That's because long term the principle is I think sound - a realisation that especially online you are what people say about you, and that people don't visit run of the mill brand sites for fun.

Anyway, a presentation that looks at some agency examples and what some smart people are saying about it, is above.

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How to Get Great Photos for Your Blog Posts

This content from: Duct Tape Marketing

using flickr photosI like to use to use images to help illustrate the theme or point of a blog post. It’s a proven “best practice” in blogging and I highly recommend that every blogger do it.

One trick for easily finding and properly using images in your blog posts is to search the creative commons licensed photos on the photo sharing site Flickr.

So, what’s Creative Commons?

Creative Commons is a non-profit organization that has created a standardized set of tools for granting various levels of permission for people to use creative works freely. The author or in this case photographer of the works designates a type of license and then Flickr allows you to sort through and find only photos that are free to be used for blog posts. I choose to use photos that carry the attribution/share alike license. This means that I may use the image here as long as I attribute the image to the Flickr user’s account where I found it. Here’s Flickr’s description of CC licenses.

So, here’s how to find and grab great images.

  1. Surf to the Flickr Creative Commons Search Page - all images you search for here are free to use with proper attribution
  2. Search for a specific phrase or concept .. ...
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Timing Is A Critical Success Factor for Blog Posts


Timing is a part of content relevanceThe success of your blogs and it’s post is as much about the timing of your article as it is about the content.  We often get caught up in trying to have the right message or idea and take for granted that when we post our readers are ready to hear it.  Thought leaders are ahead of the curve in their ideas and have been spinning a story for some time.  The posts can be eye-opening, but readers may not be ready to implement on those ideas.  Relevance of the content takes on two aspects – it addresses a need, and the need is for an imminent event.

If you’ve taken the advice of blogging often, building a network or readers, and put SEO to good use, there comes an ‘aha’ moment when it actually works for you not only to get your voice heard, but to be available at the right time when a reader is ready.  I found this out recently after several months of blogging.

One my my very first posts discussed leveraging social media tools in schools to better connect educators, students, and parents.  That was back in February.  As soon as I posted it, I groaned, as at the end of the day I felt it was too niche and not quite in the writing style ...

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Unexpected Marketing Ideas That Could Transform Your Customer's 4th of July

This weekend is the celebration of the American Independence Day on July 4th and if you have ever lived or travelled to America on this date, you know that the day is typically celebrated with BBQs and fireworks. Across the nation, people get ready for traditions that have remained largely unchanged. As the big day dawns, though, there are several ways that social media and particularly social media tools on mobile devices could transform the day for the digitally connected - and offer a great promotional idea for the right brand in the process.

7_July

Here are a few ideas:

  1. Fireworks Finder Mobile App - A simple map based application that would allow you to search for local destinations that have fireworks to decide where to go. In addition to the location, it would offer useful information like what else is happening, and how long the fireworks in that area are estimated to go for. After all, who doesn't want to see the longest fireworks display? Who This Idea Works For?: Fast Food Restaurant (could show nearby restaurants), Fireworks seller (link to nearby retail spots), Local city governments (to increase tourism and locals who stay close to home)
  2. Fireworks Countdown Timer - One of ...
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The Mother of Real Time Search

Friendfeed aggregates its users’ content on 50 or so social networks and distributes the batch across the timeline. It’s the mother of social media aggregation, so the announcement of its new real time search functionality is far more comprehensive than what Twitter might offer. Now if Friendfeed can only match Twitter’s user numbers…

Users can even embed the real time search engine...

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Using Social Media to “Socialize” Existing Marketing

integrating

Part of what a lot of companies are looking for in the social media space is to be able to integrate social media into their existing marketing efforts.  Before this can happen the company really needs to understand what their current marketing efforts.  I know this sounds intuitive but a lot of marketing is a “black box” for organizations and marketing “just is”.  I’m working with a client on socializing their existing marketing and integrating social media into their existing marketing efforts.  I thought I would create 2 off the cuff examples of how companies can “socialize” their current marketing:

Customer Purchase

Existing Marketing

Customer makes a purchase and at check-out receives a thank you email for purchasing from the company.  Sometimes this can be followed with a discount for a future purchase or a reminder to purchase something else in the future.

Socialized Marketing

Customer makes a purchase and upon checkout is asked to join the company facebook fan page to receive special offers, promotions, sneak peak items, etc.  In addition an email is sent to the customer with a link to the company twitter page should the customer have ... read more >>
 

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A Peek at Twitter’s New User Interface

Twitter users who checked their Followers today were treated to an on-again/off-again look at a very nice new interface for managing followers. Here’s a screen shot:

You can toggle between a “List” view which is similar to the old interface, and an “Expanded” view. In the Expanded view, in a single glance, you can see the person’s avatar, screen name, “real” name, location, and, get this, their latest tweet! In either view, there are two drop down menus within each profile. The left-hand menu allows you to follow the person back if you have not already done so. The right-hand has several features, including the ability to send the person a Direct Message (DM), Follow, Block, and a new one, to “Mention” them in a tweet. It’s strange that “Follow” is in both menus which defies conventional wisdom regarding user interface design.

Let’s hope the new design is here to stay. I like it!

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Is Social Friending Scalable?

I think Social Friending is Scalable, but not neccessarly with one person reaching out to thousands of people - and in a guest post on Beth Kanter’s blog, @socialcitizen points to the Dunbar number of 150 contacts the human mind is hard wired to be able to maintain close contacts with.

There is a theoretical cognitive limit to the number of people with whom one can maintain stable social relationships (this is also called Dunbar’s Number). Beyond this number, which is estimated to be around 150, the stability of the relationships begins to break down and connections are not as meaningful.

Think about your own network on Facebook or the people who follow you on Twitter. Most probably fit into one of these three categories:

  • Actual legitimate friends: You may have known them since the playground or at college, these are the people who use social networks for staying up to date on what’s happening in the lives of their closest connections, aka: “real” friends. Whether it’s as mundane as what they’re having for dinner, or as exciting as capturing their newborn’s first steps - you take note and share in the moment.
  • Information Seekers/Gatherers: These are the people who expand ...
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