Social Business

Feedback Is the Key to Better Meetings

Adi Gaskell
A recent study suggests that rather than getting bogged down in linguistics, the key to a successful meeting is installing a proper feedback loop.
Feedback Is the Key to Better Meetings

Why Brands Need to Invest in Social Media Customer Care This Year

aliciavcci
Social media customer care helps brands reach closer to the customers and hear their praises or grievances in time. It is a medium that can enhance the reputation of a company as customer caring.
Why Brands Need to Invest in Social Media Customer Care This Year

Scaling Social Globally: Best Practices for Engaging With an International Audience

PaulDunay
Welcome to another Social Media Today webinar, part of the Best Thinker webinar series, this time on the topic of Scaling Social Globally: Best Practices for Engaging With an International Audience.
Scaling Social Globally: Best Practices for Engaging With an International Audience

Dealing With Negative Reviews as a Small Business Owner

JustinB
Has you recently been hit by some poor reviews? Don’t panic. If you play your cards right, they can actually work for the betterment of your business.
Dealing With Negative Reviews as a Small Business Owner

CiQ Podcast With Bryan Kramer

DeniseHolt
So much podcast goodness coming at you this week! Bryan Kramer is on our show! We talk Human to Human #H2H. We talk TED Talks. We predict the future. We also have some great listener questions. Ever wonder about social media in regulated industries? Social media marketing automations? How about Employee Advocacy for B2B? We've got it covered for you.
CiQ Podcast With Bryan Kramer

Nonprofit Communications Trends Report for 2015 [INFOGRAPHIC]

JohnHaydon
As a consultant and trainer in the nonprofit community, I’ve been waiting with bated breath for the Nonprofit Communications Trends Report. And it’s here! Kivi published the first Nonprofit Communications Trends Report back in 2011, surveying 780 nonprofits. For the most recent report, Kivi surveyed 1,535 nonprofits – mostly in the United States.
Nonprofit Communications Trends Report for 2015 [INFOGRAPHIC]

It's Not Social Media Marketing, It's DiGiorno

Lindsey Havansek
Whoever is sitting behind the DiGiorno's keyboard is a Twitter genius. Whether they're making funny puns, hijacking hashtags, or making snarky pop culture comments, DiGiorno's Twitter account is the best social media marketing strategy out there. Learn how your B2B business can imitate their strategy!
It's Not Social Media Marketing, It's DiGiorno