May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Apr 16 Posted 11 months ago
You've got the right idea Alexandra. Keyword rich articles are defintely a thing of the past!
Apr 15 Posted 11 months ago
Thank you for the tip regarding the creative bio. I also feel that creativity what will get someone's attention. It's time to get rid of the keyword-based approach and add something catchy to my tag line.