Most of the blogs and websites I frequently read are written by powerful influencers who provide invaluable insight about their respective industries. Every day, I always make sure to plunge into the archives of my favorite influencers (business leaders, authors and speakers) with the goal of learning lessons of real values.
The following are my five favorite influencers on the internet who provide me with great resources that increase my knowledge exponentially, and you should follow them all as well. I'm heavily influenced by these great minds who teach me something new each day. They share useful, accurate, and high-quality information relating to strategies and concepts about unleashing and tapping into the potential of individuals and businesses. If you're heavily influenced by finance, on the other hand, you should also see this list of Twitter profiles to follow!
Industry Knowledge: Contact Center, Customer Service, Social Media Marketing
Frank Casale, is the CEO and chairman of the Outsourcing Institute (OI), the largest network of outsourcing professionals in the world with members including leading practitioners, advisors, and service providers, thought leaders, industry observers and analysts.
Casale became renowned after designing innovative industry tools, such as The Outsourcing Index, the premier state-of the-industry report on U.S. outsourcing, and for reliably anticipating market developments, such as the emerging role of the Chief Resource Officer, Outsourcing 2.0, and OI’s new Intelligence Network, a virtual outsourcing community and marketplace.
Casale is a leading commentator on outsourcing issues by major business and news organizations including The Financial Times, The Wall Street Journal, Business Week, FORTUNE magazine and The New York Times.
Industry Knowledge: Social Media Marketing
Also one of my favorite online influencers is David Meerman Scott, a marketing strategist, bestselling author and a professional speaker on topics including marketing, leadership, and social media.
His best-selling book The New Rules of Marketing & PR opened people's eyes to the new realities of marketing and public relations on the Web. Scott also authored Real-Time Marketing & PR, Newsjacking, World Wide Rave and The New Rules of Sales & Service. Meanwhile, he co-authored Marketing the Moon and Marketing Lessons from The Grateful Dead. These books provide valuable insights and detail on different aspect of social media marketing.
Scott also delivers keynote speeches at conferences and company meetings worldwide. He is also an advisor to emerging companies including HubSpot, GrabCAD, ExpertFile, VisibleGains, GutCheck, and many more.
Industry Knowledge: Healthcare
Dr. Kent Bottles is an outstanding medical keynote speaker and healthcare consultant specializing in the future of healthcare and healthcare leadership. He often facilitates hospital board retreats and conducts strategic planning sessions for hospital systems and medical group practices.
Dr. Kent Bottles’ unique background allows him to understand the current challenges of healthcare transformation payment reform. He also understands the implications of the rapidly changing healthcare environment for the future.
Emerging technologies and how they may affect the future of healthcare is one of his most popular areas of expertise. As Chief Medical Officer of CareCoach.com and PYA Analytics, Dr. Bottles continues to be at the forefront of new innovations & technologies within the industry.
Industry Knowledge: Customer Service
Joe Calloway is a performance coach and advisor who helps companies get even better. He has been a business author, coach, and speaker for 30 years and his client list range from companies like Coca Cola and IBM to Saks Fifth Avenue and American Express.
Joe is the author of the book Be the Best at What Matters Most and other ground-breaking business books including Becoming A Category of One: How Extraordinary Companies Transcend Commodity And Defy Comparison.
Joe is a popular speaker for business meetings and events, and he also works with clients to help them achieve specific results and improvements. Joe actively engages people in highly interactive keynotes and workshops that challenge assumptions and create new ways of thinking.
Industry Knowledge: Finance and Accounting
Brett King is a four-time bestselling author, a renowned futurist and keynote speaker, and CEO of the break out retail bank Moven. His books Bank 2.0, Bank 3.0 and Branch Today – Gone Tomorrow –have toppedthe global bestseller lists around the world.
Voted as American Banker's Innovator of the Year in 2012, Brett King is widely considered the foremost global expert on retail banking innovation and customer experience.
King has been featured on FoxNews, ABC, CNBC, Bloomberg, BBC, Financial Times, The Economist, ABA Journal, Bank Technology News, The Asian Banker Journal, The Banker, Wired magazine and many more. He contributes regularly as a blogger on Huffington Post.
Brett King travels the globe speaking at events for some of the world’s most recognized and progressive organizations, including: Google, Microsoft, Oracle, The Economist, Forbes, American Banker, and the World Council of Credit Unions.
Is there anyone you would personally add to this list? Let me and the readers know! Share them in the comments section below.