Facebook is high school and you’re running for election. People who like your brand or business may “like” your fan page, but the personality behind the label is what will drive them to engage. Don’t be afraid to be funny or spunky; fans respond to posts with individuality. If you have a dedicated social media manager, reveal who’s posting: “Dave from Extreme Hockey World” beats “Extreme Hockey World,” any day.
In June 2012, Social media researcher Dan Zarella analyzed 1.3 million Facebook posts of varying types and the response rate of each. His conclusion? Photos garner more attention and engagement than any other type of media on Facebook. More responses means more exposure, which equates to more opportunities for expanding your follower base.
Invite friends and business contacts to connect with your fan page by uploading an email contact list and inviting everyone on it to “like” your page. People familiar with you or your business are far more likely to engage with your fan page than those with whom you have had no previous contact. This opportunity is only available to Facebook pages with 4,999 likes or less, so take advantage of it while you can.
Everyone wants to be clever and entertaining on Facebook – so give your followers what they want. Post genuinely unique, compelling content that is relevant to your brand or business. Your fans will like it, comment on it, share it – and love you for making them look good. Each time they share your content, their friends will have the opportunity to like your page too.
Use Facebook as a means to build relationships, not hawk your product. If your fans like you, business will follow. Make interaction the goal, and don't underestimate your followers – they like being marketed to about as much as you do. If you're genuine and give with no expectation of getting, your fans will respond.
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