May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 16, 2015The marketing landscape has changed: conversations about your brand happen 24/7 on social and you are expected to stay on top of it. The good ne...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Mar 30 Posted 1 year ago
Hey Rohn - I stopped reading list based posts a couple of months ago because 95% of them say the exact same thing. I usually skim over them, and it's reached a point where people at work or my clients read the title to me and I guess what the points in the article are. I usually have about an 80% success rate, which should tell you everything anyone needs to know about social media list based articles.
The one thing I wouldn't agree with you on however, is point #4. When people talk about X things wrong or Y mistakes etc, I usually find them to be quite useful because they're bashing a subject - and who doesn't love that? ;)
Mar 29 Posted 1 year ago
This list made me laugh. I'm such a sucker for lists but I'm rarely satisfied by their contents.