May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Nov 9 Posted 3 years ago
So glad you like @livefyre -- they are fantastic. We have them installed on our blog too. Would love if you checked out my baby, MarketMesuite ;)
Nov 8 Posted 3 years ago
Great article. I've installed LiveFyre on my personal blog, and plan to put on my professional blog as well. It's just what I was looking for. Thank you!