May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Aug 25 Posted 7 months ago
My pleasure Shannon! Thanks to everyone at Mention for creating this wonderful tool! It's my favorite, one-stop-shop for my listening needs on the web.
It truly is a great product. Thanks for reaching out!
Aug 22 Posted 7 months ago
Really great post, Katherine! Super helpful and something that small-medium sized local business need to be thinking about more often. Thanks so much for the Mention shout out (and for being a member of our community!), we really appreciate it!