April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Mar 11 Posted 1 year ago
I just received a "1" star rating on a new Facebook page for one of my properties. An old customer who has never been serviced by our comapny - but knows me personally gave the 1 star. Pretty lame if you ask me. Anyone can deflate your rating just because they don't like you personally. Anyway to get rid of this rating - since we've never even serviced this guy?
Feb 24 Posted 1 year ago
Thanks. Recenly i got some bad rating but cant see the use who post this. I know its not possible because it makes it provate. Now i want to increase my page rating. I want to buy facebook rating from this source.
so please suggest me can i buy this? and it will be permanet and my rating will be increase?
Feb 6 Posted 1 year ago
Thank you Jay for your questions. I have a few and perhaps you can help me:
How does one find out who gave you a 1 or 2 star?
Why does it ratings not match with the reviews given?
I appreciate your insight ~ Salma B