May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 16, 2015The marketing landscape has changed: conversations about your brand happen 24/7 on social and you are expected to stay on top of it. The good ne...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Dec 16 Posted 1 year ago
Thank you for this. My blog is not set up for the local scene so much but going back to useing local methods and chanels has helped get the word out for me and can work for others especially if your local is New York or Dallas-Fort Worth. Those are some huge locals.