April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
March 26, 2015Feeling overwhelmed by the massive amount of customer feedback data you’re collecting? You’re not alone! Many businesses are struggling to find...
February 20, 2015Symantec, the global technology security provider, needed to provide its global customer base access to social customer service. They were...
February 20, 2015An Employee Advocacy program has value beyond your company’s marketing department. The community you build will be the single most important...
Jan 11 Posted 2 years ago
Find new ways to sell to users, a way to do this is customer service live chats like www.heybubble.com it is a way to help boost sales on e-commerce websites allowing users to ask questions to the company before deciding on final purchases.
Jan 10 Posted 2 years ago
Do always remember give value to consumers or customers.
Do always remember to build relationshio.