May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 11 Posted 2 years ago
Find new ways to sell to users, a way to do this is customer service live chats like www.heybubble.com it is a way to help boost sales on e-commerce websites allowing users to ask questions to the company before deciding on final purchases.
Jan 10 Posted 2 years ago
Do always remember give value to consumers or customers.
Do always remember to build relationshio.