May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Apr 17 Posted 1 year ago
First of all, I would like to say how much I love your color combinations are! Great infograph - just like what Joe here said.
Social business is rising up today and I'm very much excited to look forward on what could the trend be in the near future.
"Lover of social media and infographs" :p
Apr 11 Posted 1 year ago
Great infograph. Our customers are engaged in social media in a number of areas in their business. Suggest also Social Media Monitoring is an important item that would be a good add to your infograph.