May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 16 Posted 2 years ago
This is an advice from a Venture Capitalist:
Why a business has competitors, because it is a copied-and-pasted business. If your business idea disrupt, you will not have any competitors at all! The more competitors you have, the heavier your copied-and-pasted business.
What do you think, Randy?