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Extensive List of over 30 Enterprise 2.0 Case Studies and Reports

This list is referenced in my post: A Socially Networked Company Makes for a More Human Workforce (via The Social Workplace)

It’s only natural that everyone wants to know what everyone else is doing. Building an effective enterprise social technology strategy means looking into what other companies have deployed and whether or not they have seen positive results from their efforts. However, I've come to the realization that it is actually somewhat difficult to find a really good collection of case studies for enterprise 2.0 or information on what other companies have done to integrate social technologies within internal communications. With that in mind, I decided to put together some of the case studies and research I have found in my own search. The credit for many of the items on this list really goes to Jacob Morgan, who performed or found some of the case studies for his own blog, Jacob Morgan: Social Media Globetrotter. Please feel free to submit additional resources and I will gladly add them to this list.

Research Reports

Case Studies

Also from Jacob Morgan Marketing:

Slideshare Presentations

Join The Conversation

  • Aug 24 Posted 6 years ago Enterprise Soci... (not verified)

    This is a great collection of case studies. It's truly amazing how quickly the adaptation of business social software is moving forward.

  • Courtney Hunt's picture
    Aug 15 Posted 6 years ago Courtney Hunt

    Great resource, Elizabeth! I'll be sharing the original post with the Social Media in Organizations (SMinOrgs) Community ( We're always looking for great examples and case studies.

    PS - I tried to share a similar comment on the original post and had a heck of a time getting "permission." Not good.

  • Aug 13 Posted 6 years ago Lindsey Niedzielski (not verified)

    Great post, Elizabeth.  I think you have created a great resource here for Enterprise 2.0 users.  We have a community for IM professionals ( that discusses related topics and we have bookmarked this post for our users.  Looking forward to reading more of your work and sharing with our community.

  • Elizabeth Lupfer's picture
    Aug 8 Posted 6 years ago Elizabeth Lupfer

    Thanks to everyone for you supportive comments. Javier, are the small business case studies you are looking for specifically related to using social media internally?

  • Aug 7 Posted 6 years ago Mark Foden (not verified)

    Elizabeth this list is really useful.  Thank you. In case I miss anything (he said, masking his idleness in not reading all of the pages), can you point me at any juicy case studies of the implementation of micro-blogging within medium to large technology organisations, particularly those cases with a change management flavour.   Thank you again.

  • Aug 6 Posted 6 years ago Chelse Benham (not verified)

    This is such a nice collection. Thank you for posting your hard work here. 

  • Aug 6 Posted 6 years ago Kate

    The phenomenon of social media is starting to have a very significant impact on how we think about none other but - Work!

     The SOCIAL shift whispers the notion that without a common goal, it is nearly impossible to form an effective team and so, an Organization.

    Indulge in an exciting and promising session on collaborative culture for Enterprises:

  • Aug 6 Posted 6 years ago Javier M (not verified)

    Excellent post, thank you. I am particularly interested in Case Studies in social media applied to Small Business. Will you let me know if you eve post anything on it? Thank you!

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