May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Mar 15 Posted 1 year ago
Hey Emma, I already talked about this change a couple of days ago on SMT here: http://socialmediatoday.com/avtar-ram-singh/2245466/brace-yourself-facebook-pages-are-getting-redesign
Additionally, you'll find that the custom app tabs have not "disappeared" from the main page, but they're available on the left column if you just scroll down a little. You might want to include that if you ever talk about the new design with clients etc.
Mar 14 Posted 1 year ago
Not too keen on how the custom tabs have essentially been hidden.