Dec 11 Posted 2 years ago
Hi Neal, two things to master to secure our future - Data and Relationship.
We need to analyze data to understand consumers and we need to build relationship with consumers. Both are the most important things in the future. That's why we have Big Data.
Dec 10 Posted 2 years ago
Social media has become a place for us to connect with others who have similar interests as us as well as promote our brands and companies. Once your company creates social media accounts, make sure you are keeping up with them and responding to your customers as if they were standing right in front of you asking a question or making a complaint. Social media has become just as valuable as a face-to-face interaction and should be treated that way by businesses.
November 24, 2015An exclusive, live webinar on November 24th at 12pm ET/9am PT Description coming soon.
November 17, 2015An exclusive, live webinar from Social Media Today on Tuesday, November 17th at 12pm ET/9am PT. Description coming soon.
August 31, 2015According to a recent survey carried out by Zendesk, customer service is the most important factor when it comes to how much people trust...
August 26, 2015Summer may be winding down, but there's no stopping the growth of social for today's top businesses. The newest Smart Social Report is out,...