May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Aug 17 Posted 3 years ago
Like your four suggestions (uni-inbox; following; posting; network portal), Richard, to give G+ users more reason to treat the platform as a go-to medium. Bundle them with breakthrough mobile-social messaging, and Google+ has an irresistible social media platform (sharing PLUS communication), far ahead of social networking functionalities, to lever the investment and power of the MoMo acquisition.