May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jul 15 Posted 1 year ago
Very good idea, Suzie. Thanks for taking the time to post the details of the Social Shake Up. Have you noticed how many views your video has had?
Jul 14 Posted 1 year ago
I think this will gonna be the new trend in social media world.
Hilarious intro btw.. they're so cool! xD
Jul 12 Posted 1 year ago
Count me in, I have been searching for an opportunity like this.