May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
May 6 Posted 1 year ago
Thanks for the survey. I find it interesting that 58% find advertising annoying and 56% would interact with the message in some aspect; even if it a "negative" interaction.
The hash tags sound interesting, and a unique way to capture interactions. I like the fact that you can track 'ancillary' interactions, by following the conversations by users, even if they don't interact with the campaign.
Is there anyway to manage hash-tags, what would happen if marketers use the same hash-tag?
Apr 11 Posted 1 year ago
Aaron, shared this with my social networks. They liked it. Tx.
Author of The Digital Dollar
Mar 30 Posted 1 year ago
Aha..Thanks for sharing it. I did not know facebook will use #