April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 7 Posted 1 year ago
I still believe Twitter has got it all, especially as now you can add photos & video to your tweet. There's also the very fast up and coming Snapchat that most teenagers are jumping on and is said to be this year's social media phenomenon.
I agree that Instagram is good and very much established in the social media sphere, but nothing can beat Twitter in the long run. May be that's the reason smart money has put its chips on Twitter succeeding in the social media race.
Jan 5 Posted 1 year ago
Wow, this is fantastic information. I had not seriously considered Instragram before - now I see my mistake. Great suggestion on prompting people to take pictures - I will incorporate that strategy immediately for my clients!