How to Prevent Brand Reputation Damage from Plagiarism

GrowMap
Gail Gardner Social Media Marketing and Internet Strategist, GrowMap

Posted on June 15th 2014

How to Prevent Brand Reputation Damage from Plagiarism

ImageDoes your business do any vetting or training of the people who write in your name? Too many focus on price over quality. Your writers may have no idea how to attribute information they include in their content. Check your content now using a service like Plagiarism Detect or Copyscape. You should not find any pages that are almost identical in their entirety unless you have intentionally syndicated your content to an aggregator. If you do, determine whether your content has been copied or your writer is plagiarizing before you act.

Outright Theft

Many writers, especially those who work for little pay, speed up the process by copying entire posts, pages, or sections. This is never acceptable and will reflect very badly on your brand's reputation. Quality writing that isn't copied takes time. Many businesses are buying $18 posts because they're inexpensive. Remember that what you publish is a reflection of your business. It is never wise to allow poor quality content to be generated on your behalf. If your writer is guilty of plagiarism find out whether they just don't know any better. Some may be trained in using proper attribution.

Fair Use

Limited amounts of writing are permitted under what is called "Fair Use". This is the definition of Fair Use according to Stanford.edu:

"In its most general sense, a fair use is any copying of copyrighted material done for a limited and “transformative” purpose, such as to comment upon, criticize, or parody a copyrighted work. Such uses can be done without permission from the copyright owner. In other words, fair use is a defense against a claim of copyright infringement. If your use qualifies as a fair use, then it would not be considered an illegal infringement."

When writing, a quote such as the one above is considered "Fair Use". To copy an entire page is not. Usually we quote only a few sentences with attribution and link to the original source.

Failure to Attribute

Many writers are not intentionally stealing the works of others; they simply do not know how to properly provide attribution. Refer them to Richmond.edu's proper use of Quotes and Attributionto learn. The quotes below are from this source. One "rule" that writers are prone to break is this:

"Place only the exact words of the source within quotation marks."

Those who have studied journalism know that the proper way to deal with errors in a quote it to use the Latin adverb [sic] which means "thus is was written". If you are quoting something already published, even though you are sorely tempted, technically it is not proper to correct mistakes.

"All direct quotations should be clear, concise, relevant and effective...Remember this. Quotes bring the story to life."

Learning to quote well can make the difference between great journalists and mediocre writers. Any piece of writing can be improved by adding relevant quotes from thought leaders.

Protect Your Brand

Remember that what is published by your company reflects on your reputation. Poor quality SEO practices often include having very mediocre content published on even poorer quality sites. This is always a mistake. Unless you are using a domain you don't mind destroying, never allow bad content to be published in your name. Even media companies run into issues with their writers failing to attribute correctly:

"Digital First Media (DFM) has been having some issues with their reporters failing to attribute sources correctly in their work and as a result, their leadership team is asking everyone to take a “plagiarism and attribution quiz.” Source: MediaBistro

Freelance writers are often self-taught. Only a small percentage are trained journalists. If you care about your company's reputation hire only the best. Even then, check what is being published and make sure it meets your standards. Have you had issues with plagiarism or the quality of the writing you've hired done? Feel free to start a discussion by leaving a comment.

GrowMap

Gail Gardner

Social Media Marketing and Internet Strategist, GrowMap

GrowMap.com is a business-to-business teaching resource built upon a philosophy of collaboration and recognition that every web site or business – online or off – can benefit from growing and could use a detailed, customized map to get where they are going. The GrowMap.com blog helps business owners realize their goals for generating more business, sales, leads, visitors, and visibility. Using a combination of comprehensive tutorials, infographic analyses, and guest posts on bottom-line topics affecting small business, GrowMap ensures its clients and readers have the tools they need most.

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Comments

Awesome stuff!

Thanks, Chris. You know how it is. Businesses get what they pay for and many are going with the least cost solution. If they do that, they must at least be clear on how to ensure their writers aren't stealing content from others. There are decent writers who charge less than 25% of what I charge - but even they don't write for $18/post. 

Your brand reputation is important, for it is your name. So it’s a must to protect your brand reputation online. You’re in the online world, and not everything you see can be trusted.

You’re right that what you published online reflects on your reputation. It’s risky though, but it is how the things online works.

One thing that would really damage your brand reputation is plagiarism. Plagiarism is a crime, and it happens mostly on writing articles.

So, as what is said above, hire only the best writers to write for your brand. Ensure that they are trained and they do know a lot about the rules with regards to writing web content. You can also use plagiarism checkers to avoid plagiarized content.

Thanks for the shared knowledge! :)

 

Best,
Ann07


By the way, I found this post shared on Kingged.com

Hi Rose, 


Thanks for taking the time to comment. Many companies hire writers and have no idea what they are doing. It is a lot easier to make a living if you copy and paste existing content than if you spend the time writing it yourself. That is why this happens. We must be wiling to pay writers a living wage or settle for mediocrity or plagiarism. It is often an unsuspecting company's reputation that gets damaged if they hire unethical writers.