May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 16, 2015The marketing landscape has changed: conversations about your brand happen 24/7 on social and you are expected to stay on top of it. The good ne...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 21 Posted 2 months ago
I don't know why but I'm having a heck of a time adding some additional Twitter accounts. Not sure if I have an old version of Twitter that is restricting me. But aside from setting up another brand new account, I don't seem to be able to add additional ones. I'm afraid I'll wipe out all my followers if I'm not careful. I'm getting all kinds of suggestions including how to have multiple Twitter accounts with the same e-mail address. Others say you can only hav one. Help!
May 2 Posted 11 months ago
Very helpful and so easy. Thanks!