May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 12 Posted 1 year ago
Recommendations on LinkedIn seem to be better than endorsements. The main reason is that people have to take the time to write one for you. Unlike endorsements, where half of the time, its a quick click of one button. The best part of the recommendation is that it is not generated but what someone really thinks about you and therefore there is less skepticism.
In businesses, an equivalent thing would be testimonials from existing customers. Just like how recruiters are interested in recommendations on LinkedIn, new clients are often interested in testimonials.
Aug 30 Posted 1 year ago
Great and useful tips on using LinkedIn for reputation management.