Aug 5 Posted 2 years ago
Great article thank you - I've espousing this idea for a while and it's great to have it so clearly articulated. I also agree with Renay in that "everything old is new again". Social media provides us with such a great opportunity to connect directly with our customers.
All the best
Aug 3 Posted 2 years ago
Great to share this. I am big fan of Dale Carnegie, until today. And I just blogged about the same topic "Why You Need Dale Carnegie When You Use Linkedin"
Aug 1 Posted 2 years ago
I have joined your linkedin group, which is a nice gourps for us to talking about social media. Interaction in social media is the same with the communication in real world. Provide useful information to others, increase your exposure in social media and help others are good ways to win firends.
Jul 31 Posted 2 years ago
I couldn't agree with this more wholeheartedly! Many people have a tendency to look at social media as this new thing and think that there is some mystique involved in approaching it correctly. That couldn't be further from the truth.
I am a firm believer that "everything old is new again." Many eons ago, small businesses (and even large ones) interacted directly with their customers, talking to them about products and listening to customer feedback in a very live and personal way. We got so far away from that with TV advertising and mass campaigns.
But with social media, we're finally getting back to it. We can now interact with customers again, we can hear their concerns, address their problems and acknowledge the positive feedback. And the Dale Carnegie principles apply to this "new" medium as they have for years.
Thanks for the great post, Brian!
August 19, 2015Hear from Chris Kerns, Author of Trendology, about the latest findings from the Spredfast Research team and their series, The Smart Social Repor...
July 14, 2015Today's customer is being pulled in many different directions at once, with buying opportunities at every turn. How can you break through the no...
May 27, 2015Word-of-mouth marketing has always been a powerful driver of consumer behavior. Every experienced marketer knows that customers are mo...
May 20, 2015In today's marketplace, social media is an integral component for any growing business. But in order for your business to see return on its...