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Aug 5 Posted 2 years ago
Great article thank you - I've espousing this idea for a while and it's great to have it so clearly articulated. I also agree with Renay in that "everything old is new again". Social media provides us with such a great opportunity to connect directly with our customers.
All the best
Aug 3 Posted 2 years ago
Great to share this. I am big fan of Dale Carnegie, until today. And I just blogged about the same topic "Why You Need Dale Carnegie When You Use Linkedin"
Aug 1 Posted 2 years ago
I have joined your linkedin group, which is a nice gourps for us to talking about social media. Interaction in social media is the same with the communication in real world. Provide useful information to others, increase your exposure in social media and help others are good ways to win firends.
Jul 31 Posted 2 years ago
I couldn't agree with this more wholeheartedly! Many people have a tendency to look at social media as this new thing and think that there is some mystique involved in approaching it correctly. That couldn't be further from the truth.
I am a firm believer that "everything old is new again." Many eons ago, small businesses (and even large ones) interacted directly with their customers, talking to them about products and listening to customer feedback in a very live and personal way. We got so far away from that with TV advertising and mass campaigns.
But with social media, we're finally getting back to it. We can now interact with customers again, we can hear their concerns, address their problems and acknowledge the positive feedback. And the Dale Carnegie principles apply to this "new" medium as they have for years.
Thanks for the great post, Brian!