May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Mar 12 Posted 3 years ago
I was told on March 9 that the bug that was causing Like-gated apps to not refresh and re-load the page has been fixed - were you aware of that, or has anyone else heard of that?
Mar 11 Posted 3 years ago
A good summary of the changes and the work ahead of us. I think point 2 is the least concerning, as your tab will still work, it just won't take full advantage of the newly available extra width. This will come in handy when I talk about the changes to brand pages at the next Facebook Developer Garage London.
Mar 9 Posted 3 years ago
The cover photo is different than these custom tabs/apps. They can still have a call to action and a request to "like"
Mar 8 Posted 3 years ago
The example you showed doesn't meet with the new Facebook page guidelines though as found here.Covers may not include:i. price or purchase information, such as "40% off" or "Download it on socialmusic.com";ii. contact information such as a website address, email, mailing address, or information that should go in your Page's "About" section;iii. references to Facebook features or actions, such as "Like" or "Share" or an arrow pointing from the cover photo to any of these features; or
No more arrows leading to the "Like" button or even saying within the cover image "Like Us" is now a no-no.
Mar 8 Posted 3 years ago
I was up late last night trying to figure it all out in time for an all-day social media workshop I'm presenting Saturday.
Here's what I managed:
In my novel's page, what used to be the "Welcome" tab I made into a "Excerpt" tab and I redid my Pagemodo page with an excerpt. I'm not so concerned about getting likes as getting people to buy my book.
In my other two pages, I added my Networked Blogs & Twitter app.
I like the Milestones feature and that you can message your fans and they can message the page. Just like any change, it'll take some getting used to.
Mar 6 Posted 3 years ago
I have read a lot of complaints about Facebook's "Timeline." I don't spend a whole lot of time there but I will say that I used to spend more before they changed it all up. It is a little too time consuming now.
Facebook always has to change things and it is not always a good casino change so hopefully they will one day realize that these changes just drives people away.