How Social is Your Customer Service?

Tell us for your chance to win an iPad mini.

 

How Your Social Media Obsession Can Become a Career [INFOGRAPHIC]

 

I don’t even have any good skills…. You know, like nunchuk skills, bow hunting skills, computer hacking skills… Girls only want boyfriends who have great skills.” - Napoleon Dynamite

According to this infographic, 30% of businesses lack skilled-employees to realize their social media potential. That number is probably understated, although I don’t think that the raw user numbers from social networks are a compelling argument for social media employment or whether businesses should be on social.  I think it does lay out the argument that there is plenty of potential around social media, though.

I’m curious to know your thoughts – is social media the profession of the future? Enough that someone should pursue a degree in the social  media arts? :)

social media career infographic

Infographic by the University of Florida
By bengt-re from Sweden (Bad parking skillsUploaded by Josve05a) [CC-BY-2.0], via Wikimedia Commons

Upcoming Webinars

Whitepapers

  • February 20, 2015
    Symantec, the global technology security provider, needed to provide its global customer base access to social customer service.  They were...
  • February 20, 2015
    An Employee Advocacy program has value beyond your company’s marketing department. The community you build will be the single most important...

Join The Conversation

  • Reni Florentina's picture
    Jun 14 Posted 1 year ago Reni Florentina

    I think it most definitely is! I studied as a Print Designer who later got hired by a Web Design company (and I know nothing about Web Design). From this point on, I was introduced to the importance of Social Media for a business by desigining their cover photo, maintaining their updates etc. 

    After I moved to Australia, instead of doing Graphic and Web Design, I am now a Social Media Strategist. People should definitely learn about the importance of Social Media when it comes to business marketing and advertising. Heck, I didn't even study for this and now it's my career :)