May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Feb 12 Posted 2 years ago
How does one begin to drive eyes to your social media marketing to begin with? If you are a business with a facebook page, or a twitter account, what good is it if people aren't being driven to interact on those social media sites?
I've been looking at a company that "drives" eyes to social media, but I would like more input.