April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
March 26, 2015Feeling overwhelmed by the massive amount of customer feedback data you’re collecting? You’re not alone! Many businesses are struggling to find...
February 20, 2015Symantec, the global technology security provider, needed to provide its global customer base access to social customer service. They were...
February 20, 2015An Employee Advocacy program has value beyond your company’s marketing department. The community you build will be the single most important...
Mar 14 Posted 11 months ago
This article is a real eye opener. Everybody is talking about the online influencer with a lot of followers but you opened the door for other options. I love the idea of talking to the sales associates or those who make the product. Not only can you get them to endorse your brand but you can find out what they think needs to be improved.