Marketing at the Speed of Life: Engaging Consumers When, Where, and How They Want

An Exclusive Webinar from Social Media Today

September 23 @ 12PM Eastern

Tuesday, September 23, 2014 - 12:00

The following is a podcast for "Marketing at the Speed of Life: Engaging Consumers When, Where, and How They Want". This webinar originally aired on September 23rd, 2014. Listen to the podcast to learn more:

As social marketers, we have asked for permission to be a part of consumers’ lives—both in the everyday and big moments. Consumers are willing to grant brands that level of access but we have to earn their invitation—continually. When we get it, what responsibility do we have as marketers in return?

Join Nissan, Aramark, and Spredfast for this one-hour webinar to discuss the responsibility we have to consumers that invite us to share in their little and big moments in life. We’ll specifically talk about:

·      Understanding customers to better meet their needs and expectations

·      Providing timely consumer engagement and care

·      Discovering opportunities to engage with real-time trends

·      Adding value to major events with meaningful social activations


Sounds like someone you know?

Yes @socialmedia2day: When brands think customer experience, they need to think omni. #smtlive w. @yunapark:
omni-channel, multi-channel customer experience. Tomayto, tomahto? Let's talk abt it on @socialmedia2day's #smtlive.
“@socialmedia2day: Free #webinar on mobile #data and #community. Register now for #smtlive:”
Great #SMTLive webinar on targeted predictive #Marketing, Thanks @Peakay @KCelestre @socialmedia2day @PaulDunay @predict
. @socialmedia2day: Building relationships and reaching out as a human being is more valuable! @pammktgnut #SMTLive

About the Panel

Ashley Brown

Ashley Brown

Vice President of Social Strategy @ Spredfast

Ashley is an industry leader on digital and social business strategy and the future of content.  As Spredfast's VP of social strategy, Ashley helps customers deliver innovative, market-leading social experiences that exceed the expectations of their audience.   

Aileen Dreibelbis

Aileen Dreibelbis

Senior Marketing Manager for Social & Digital Media @ Aramark

Aileen Dreibelbis serves as the Senior Marketing Manager for Social & Digital Media for Aramark’s Higher Education division.  She has been with the company for six years and is responsible for developing the social strategy and management process for the 500+ colleges and universities Aramark serves across North America.  Under Aileen’s direction, each Aramark partner university has established and cultivated a Facebook, Twitter, and Instagram account to communicate directly with their customers.  Aileen also serves as a social media delegate for the Aramark enterprise. 

Rob  Robinson

Rob Robinson

Senior Social Media Specialist @ Nissan North America

Rob Robinson is a senior social media specialist for Nissan North America. He oversees social media strategy and content development for Nissan's 23 brand and model-specific social media communities on Facebook, Twitter, Instagram, Pinterest, Google+ and YouTube. Rob has more than sixteen years of experience in public relations, strategic communications and digital media. Away from the office, Rob is a husband and father, a media and technology junkie and an avid hockey and football fan.

Paul Dunay

Paul Dunay

Financial Services Marketing Leader @ PricewaterhouseCoopers

Paul Dunay is an award-winning B2B marketing expert with more than 20 years’ success in generating demand and creating buzz for leading technology, consumer products, financial services and professional services organizations.