Storytelling Gone Wild: The Key to Creating Viral Content: Click here to register for the free webinar.
Join our expert panelists on February 16th at 12pm ET as we explore how to make sure each piece of content you send out has viral potential.

Meeting Customer Expectations [VIDEO]

Here's another installment from my video recording session with the eCornell team, this time looking at customer experience and meeting customer expectations. Here's a post from earlier this year on building CX strategies that goes along with this video quite well.

 

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