May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 16, 2015The marketing landscape has changed: conversations about your brand happen 24/7 on social and you are expected to stay on top of it. The good ne...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Oct 5 Posted 1 year ago
Hi Ben, I hope u can help clarify something. The picture of graphs u used in this article, is this the latest version. When i look at my page, i got a very simple graph . How do I get these graphs? I'm not doing something? Thx. B.
Jul 29 Posted 1 year ago
We are experiencing the same issue at DragonSearch. While we've read about some work-arounds, we really shouldn't have to use those, right? So, we wait with everyone else to have Facebook respond to the more than 200 messages I've seen about this problem, dating back more than two weeks.
Jul 22 Posted 1 year ago
I'm having the same problem. Hope this issue gets resolved soon because I was really looking forward to trying out the new insights. Let me know if you have any luck with it.
Jul 19 Posted 1 year ago
I also received an invitation to the new insights. However, it only comes up when I'm using FB as my page not as me. When I click on Try the New Page Insights I get the message "To access this page, you'll need to switch from using Facebook as your page to using Facebook as yourself" When I change to myself, the invitation to Try the New Page Insights disappears? Any ideas how to overcome this? I've searched google and FB and yours was the only link I could find with any real information about the New Page Insights
Any "insight" into this (pun intended) would be appreciated.
Jun 28 Posted 1 year ago
Thanks Ben for your post. So many millions of users are still thinking Facebook is a tool to stay in touch and poke your friend... Back to reality - Ouch !!! LOL !!!