This video is about 5 minutes long, but if you are interested in using the new relational platforms (e.g. Facebook, Twitter) on the Web to market yourself or your business, then it is worth your time. If you show up on these new platforms with your worn out advertising and marketing tactics you are not going to be successful. Unless you understand the new paradigm of marketing and its basic operating principles, you cannot fully leverage the power of Web 2.0, The Relational Web.
In this video, I discuss the following:
- Interruption vs. permission marketing
- Content and conversation
- Consistently contribute value - the new operating principle
Joe Pulizi (one of our SM@RT 2010 conference presenters) and Newt Barrett sum the new paradigm up nicely in their book "Get Content, Get Customers: Turn Prospects Into Buyers With Content Marketing":
Content marketing isn't about marketing in the old way. It isn't about intercepting and bothering prospective customers while they're doing something else. It isn't about intrusion at all. Content marketing is about getting customers to invite you to interact with them. It's about creating relationships that transcend transactions....The secret of content marketing is to put yourself in the customer's shoes and look for opportunities to simplify and improve her life. (p. xv).
The goal of the new paradigm of content and inbound marketing is to become a trusted resource of information and advice centered around your value. Never forget that we don't trust people we think don't care about us, so if you make yourself instead of your customers the center of your online universe, you will fail.
Never show up to sell. Always show up to contribute value and strive to be genuinely helpful. If you will do that, the sale will take care of itself and instead of closing one sale, you will close multiple sales.
Strangers become friends, friends become customers, and they spread the word about you and your business. If you understand and apply the new paradigm of marketing on these new platforms, they can be some of the "best damn marketing tools" (according to Tom Peters) you will ever use.
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