April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Apr 14 Posted 11 months ago
Thanks for the post William.
Completely agree with the points you have highlighted in the article above.
The ecommerce and Social Media space have a connect and it can prove to be its core driver of sales when used efectively.
Many brands right here in India and overseas aswell have optimized their use of Social Media to amplify their ecommerce online sale strategy and has worked immensely well for them.
Would love to hear your and the readers take on a similar topic I've covered. http://bit.ly/QcuQEO
Feb 24 Posted 1 year ago
Thanks William , Thanks for share this post with us,
Due to its viral nature and ability to quickly and easily spread a message, brands that commit to regular posting of relevant content on social sites grow their base of fans and followers, and have ongoing interaction with them should, over time, expect to see an uptick in awareness.Even though social media has not proven to be an direct sales,the ability to build brand awareness, overcome reluctance, increase customer loyalty, provide marketing insights, and improve SEO makes it a worthwhile.
Jan 8 Posted 1 year ago
I enjoy to read your post and I am completely agree because social media has changed the way of shopping and now people need more discount and offer. People don’t get hesitate to subscribed from their favorite brands on social media as they like to get benefits from every offers and updates. However it’s not new I personally assuming that social media is very useful for ecommerce website since few year