May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Nov 29 Posted 2 years ago
Very good tips indeed Mary! Indeed, gen-Ys are the most likely to be active and engaging with brands on Instagram. I've checked out the Happiness Truck account and I have to say you're really applying your own advice there. Looks like people are having a fun time. I noticed that you also share images, like the coca logo, from time to time. Is it something you found your followers and fans were engaging with?
Also, what are you using to track hashtags and find new ones to use? I'm suggesting that you'd take a look at Nitrogram: the social engagement and marketing platform for Instagram. It could make your life easier managing your account!