May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 12 Posted 3 years ago As long as they keep the teacher-student relationship then I don't see any reason why teachers shouldn't be allowed to communicated with their students through social media. In fact this should be a natural process and the social media could actually enhance the teaching-learning processes. I am preparing to get admitted in a human servicers online degree and knowing that I'll be able to communicate with my teachers through social media among others is a comfort for me.
Sep 16 Posted 3 years ago
Much of the coverage of this issue has been incomplete and/or inaccurate, which has led to significant misunderstanding and misplaced anger. I've also been disappointed to see attorneys, judges and other leaders both talk and act without full knowledge of the facts. Although I agree that additional debate is a good idea, I think many folks who have resisted this law are promoting an inappropriate solution to a much larger problem.
I’ve written a post that offers a broader perspective on the law and the potential benefits of restricting interactions between adults and minor children in cyberspace. This piece also provides an alternative that enables individuals and organizations to reap the benefits of digital interactions while better managing the risks. It’s entitled “Can We be Friends? In Cyberspace, ‘No’ May be the Right Answer” and can be accessed via http://tiny.cc/Friends-PDNs.
Courtney Shelton Hunt, PhD - Founder, Social Media in Organizations (SMinOrgs) Community
Sep 12 Posted 3 years ago
It may not be a good idea, but each school should make their own policy on it. No need to make more and more laws...
Sep 11 Posted 3 years ago
If not for educational purpose, communication between students and teachers via social media is not a good idea because of two reasons:
First, personal conversation between a teacher and a student is uncalled for -- unless the teacher also acts as a guidance counselor, which is unlikely. Besides, personal conversation is kept in private cubicles in guidance centers.
Second, teachers and students need privacy. Students, and perhaps some teachers, normally go to the social media to "be social" by disclosing 'hidden' aspects of their lives and personalities. When teachers are given access to students' "personal sides" and when students get to step on the imaginary boundary that separates teachers from them through the social media, more personal relationships could possibly develop. And that could later result in the blurring of identities, in which teachers could lose its status as being "teachers" who are seen more on a professional level, not on personal side.
In one way or another, a more personal conversation could lead to some sort of "information leak", e.g. how teachers evaluate student performance, how students perceive their teachers' capability, how other teachers teach, how they both perceive the dean's leadership, etc. Social media is for "social" networking, and part of it is personal disclosure which seems inappropriate and unnecessary in any teacher-student relationship.
I taught in a university for over 11 years, and I did not attempt to accept any Facebook invitation from any of my students because of these reasons I cited; when I left the academe and went to the social media industry, most of my former students became my friends in FB... :-)
Great article, thanks for sharing!
Sep 9 Posted 3 years ago
I think Jose is on to something with the Teacher Wall concept. In fact, I do think that teachers should not be friending students rather they should have a fan page that allows students and parents to like them. Now the teacher can have a stream of conversation with all interested parties. There is no reason why they couldn't use fan page for things like letting athletes know the bus will be late or giving out the homework assignments. They could answer questons and give home work help.
Overall, I think that this move would be a punitive one that punishes guilty and the not guilty. Instead of trying to shut down all teachers from talking to their students in ways that students can understand why not put more effort into trying to find out who is applying to teach in our school systems. What more could be done to collaborate accross state lines in order to prevent an abuser from going to another state to continue teaching.
Sep 9 Posted 3 years ago
I don't feel as though the setting of the communication is relevant. It has more to do with the content of the conversation. Is a private Facebook message any more of a risk than a private email? Should a teacher be meeting with a student in an environment with a closed door?
My point is not to show distrust for teachers. At times, they need to close the door and have private conversations with students that should not be shared with anyone, including other faculty members and the parents of the student.
The onnus is on the teach to keep the conversation and actions professional at all times. Once this is broken, it really doesn't matter where the communication takes place.
There should be strict rules about what the teacher can state publicly concerning students and the inner workings of the school, but that is another topic.
Sep 9 Posted 3 years ago
My intial response would first be no, not without a more overt marketing effort to highlight the seperation of the concept of "Friending". This gives the wrong conotation to school administrators, parents and students. If there were a more overt using of a phrase like "Student Of" or "Teacher Of" a la "Friend" couple with the restrictions of not seeing the "Friend" wall but rather the "Teacher" wall I believe this could work very well. It's a matter of establishing, dare I say it, building more "types" of walls to discern a relationship between friends and those of children. This way school administrators could openly and actively monitor those "Teacher" type walls and feel comfortable promoting those Teacher walls as they relate to the school and/or courses.
I think I sense a killer facebook app coming along! ha!