May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 16, 2015The marketing landscape has changed: conversations about your brand happen 24/7 on social and you are expected to stay on top of it. The good ne...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 28 Posted 1 year ago
Good article and i liked the statement: " But whether it is the “I’m one of you” or “I’m here for you” story, they both create a deeper connection between the politician telling the story and the people that politician serves.".
This has lot of meaning.Thanks.