May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Jan 21 Posted 1 year ago
Thank you, thank you, thank you for using the word 'curate' correctly. So many people in the media business confuse the act of curating an article with the act of sharing it. A museum curator does both.
Finding great articles, and hence being a curator, is really hard. If you just use social share counts by the time you find an article it's old news. There is a reason the word 'new' is in news.
SocialEars with its predictive analytics serves our purposes beautifully. In fact it found and served up your article in our real-time top-5 just a short time after you published it.