May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Oct 8 Posted 1 year ago
This information that you have given us are very helpful. This blog educate us on how to handle social media well and how to use it responsibly. Indeed, social media draw people easily and it can help us to communicate with other people easily. Thankyou for your tips and for adding up our learning.
Sep 16 Posted 1 year ago
Hi Jennifer - glad you enjoyed this! It's always fun to discover new blogs. What are some of your favorites?
Sep 13 Posted 1 year ago
I really enjoyed this. You could have easily just posted the screen shots, but I appreciated your commentary. There are a couple of blogs I didn't know about. I just met Heidi Cohen at Content Marketing World so I'm looking forward to following her blog.Meltwater is new to me too.
Thanks for sharing!