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Your Customers Aren’t Listening! How to Create Consumer Dialogue that Converts4 Tools for Nonprofit Social Listening and Reputation ManagementThe Promising Role of Social Listening in Treating Health IssuesThe Importance of Social Listening for Brands
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Facebook Testing a Way for Users to Buy Products on the Platform7 Website Tips to Attract More Shoppers to Your PagesHow eCommerce, Augmented and Virtual Reality Will Redefine the Retail ExperienceSearch Query Analysis to Increase eCommerce Website Conversions
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Social Startups: Bizible Connects All the Dots from Marketing Contributions to RevenueCreating the Perfect Profile for Your Social Media Marketing EffortUsing GPS and Localization for Social AnalyticsAnalytics and Prospect Intel: Discovering Your Ideal Prospect
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3 Security Risks You’re Taking Every Day While Using Social MediaShould the President Have the Power to "Pull the Plug" on the Internet?How Safe is Your WordPress Website From Hackers and Other Malicious Attacks?
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Why All-in-One Social Media Management Systems Don't Cut It for Social Customer ServiceWhat You Should Know About Customer, Digital, and Contextual ExperienceSurging into Q3: How to Make It Better Than Q2Is How You Serve Your Customers Costing You Business?
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The Social Media Crisis Simulation Workshop – How to Rehearse for a Crisis
Posted on December 13th 2012
eModeration, Carrot Communications, Kemp Little and Insignia Communications recently teamed up to host a social media crisis event at the Cabinet War Rooms with an invited audience of brands.
A bunch of brands thrown together in teams to experience what it was really like to have a social media crisis on their hands. How did they get on? Find out ...
If you’d like to know more about the social media crisis simulator, or any of the topics covered:
Kemp Little – Kemp Little has also produced a Social Media Governance Pack which may be of interest – this can be downloaded here. If you are interested in social media related events that Kemp Little will be holding in the New Year, please email firstname.lastname@example.org. Paul Garland, email@example.com / 0207 710 1617 / @KempLittleSoMe or Suzy Schmitz, firstname.lastname@example.org / 0207 710 1632 / @KempLittleSoMe