Oct 4 Posted 1 year ago
If a customers decides that they need to contact a company thier experiences should be the same no matter what channel they use.
Oct 3 Posted 1 year ago
Just read your article and I completely agree. Today here at Chapel Social we launched the UK's first outsourced social media rapid response customer care centre. Check out this video for more details.
August 19, 2015Hear from Chris Kerns, Author of Trendology, about the latest findings from the Spredfast Research team and their series, The Smart Social Repor...
July 14, 2015Today's customer is being pulled in many different directions at once, with buying opportunities at every turn. How can you break through the no...
May 27, 2015Word-of-mouth marketing has always been a powerful driver of consumer behavior. Every experienced marketer knows that customers are mo...
May 20, 2015In today's marketplace, social media is an integral component for any growing business. But in order for your business to see return on its...