Oct 4 Posted 2 years ago
If a customers decides that they need to contact a company thier experiences should be the same no matter what channel they use.
Oct 3 Posted 2 years ago
Just read your article and I completely agree. Today here at Chapel Social we launched the UK's first outsourced social media rapid response customer care centre. Check out this video for more details.
Webinars On Demand
February 16, 2016The following is the webinar archive for "Storytelling Gone Wild: The Key to Creating Viral Content." This webinar originally aired on February...
February 09, 2016The following is the webinar archive for "Social Listening: Harness Marketing Insights from Consumer Conversations." This webinar originally air...
February 05, 2016Facebook contests and campaigns are powerful ways for brands to engage with customers in social. They encourage social sharing, spur user-ge...
December 15, 2015New Research to Drive Smarter Social Strategy It’s no secret that social moves fast. So our research and analytics team mines social data,...