Oct 4 Posted 2 years ago
If a customers decides that they need to contact a company thier experiences should be the same no matter what channel they use.
Oct 3 Posted 2 years ago
Just read your article and I completely agree. Today here at Chapel Social we launched the UK's first outsourced social media rapid response customer care centre. Check out this video for more details.
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August 17, 2016Social media has transformed the way brands can interact with customers, providing a platform to engage in new and exciting ways. It can be chal...
June 15, 2016Building an effective goal-driven strategy, advanced campaign optimization, making sense of massive amounts of data from many channels — these a...
February 05, 2016Facebook contests and campaigns are powerful ways for brands to engage with customers in social. They encourage social sharing, spur user-ge...
November 24, 2015An exclusive report brought to you by Social Media Today and Hinge These days, cutting edge companies know that if they aren't leveraging t...