Oct 4 Posted 1 year ago
If a customers decides that they need to contact a company thier experiences should be the same no matter what channel they use.
Oct 3 Posted 1 year ago
Just read your article and I completely agree. Today here at Chapel Social we launched the UK's first outsourced social media rapid response customer care centre. Check out this video for more details.
November 24, 2015An exclusive, live webinar on November 24th at 12pm ET/9am PT Description coming soon.
November 17, 2015An exclusive, live webinar from Social Media Today on Tuesday, November 17th at 12pm ET/9am PT. Description coming soon.
September 03, 2015The Social Customer Service Index 2015Measuring Use and Effectiveness of Social Media Tools for Customer Service An exclusive whitepaper bro...
September 02, 2015Word-of-mouth marketing has always been a powerful driver of consumer behavior. Every experienced marketer knows that customers are mo...