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Apr 30 Posted 2 years ago
Nice clear piece. Wondered about including the word 'honesty' in the ethical policy, or is that viewed as taboo in case it encourages posting things the company would rather employees did not say?
Certainly think its worth highlighting the importance of managing customer expectations - for example when a company puts up a social media page on a site to prevent anyone else posting under their name, but doesn't intend to actively engage with that audience on that site.
Penny Haywood Calder
Apr 4 Posted 2 years ago
Steve - Thank you for sharing your thoughts on media ethics and the benefits of having a company policy for social media use. I took a social media class at Drury University last summer, and it was incredible to see all that can be done via social media. Unfortunately, many people do not know how to use it appropriately and ethically.
While reading your blog post I was reminded of Chapter 13 - Ethical dimensions of new technology/media - by Charles Ess in The handbook of communication ethics (Cheney, May, & Munshi, 2011) this week. You reference confidentiality which reminded me of what Ess (2011) has to say about privacy:
Modern Western societies - meaning specifically, liberal democratic states whose primary function and justification is to protect the basic rights of the free and autonomous individual - have gradually developed distinctive and foundational notions of individual privacy. Briefly, such privacy is justified as protecting a core space in which the indivdiual can freely and critically reflect upon possible choices. (p. 205)
In your opinion, how are confidentiality and privacy both similar and different? I look forward to reading your response.
Cheney, G., May, S., & Munshi, D. (Eds.) (2010). The handbook of communication ethics. New York: Routledge.
Apr 2 Posted 2 years ago
There are some pretty dodgy examples of unethical socila media out there. For example, when Sony created a fake blog, purportedly a Sony PSP fansite, and tried to convince people to buy PSPs for Christmas. L'Oreal did something along similar lines and it's now illegal for comapnies to create fake accounts in europe.
Thank you to Steve James for writing this piece.