Nov 2 Posted 2 years ago
Thanks for that comparison, Jure. We were looking into different providers and wondered whether there's something out there that provides both, social media monitoring and customer intelligence analytics. After looking for a bit we went for eco (http://geteco.com/). They also have innovative ways how to gather and collect information. I found something on them on scribd: http://www.scribd.com/doc/111872212/eco-hospitality-brochure-pdf
Oct 15 Posted 2 years ago
A great social media monitoring tool that allows you to gather customer insights is Postano. Although a CIA tool would be very beneficial in addition to SMM, Postano allows you to monitor and easily cut through the clutter in a visual and effective way. http://www.postano.com/solutions/for-monitoring/
January 12, 2016An exclusive, live webinar from Social Media Today January 12th at 12pm EST / 9am PST Description coming soon.
December 15, 2015An exclusive, live webinar on December 15th at 12pm ET/9am PT It’s easy to let the holiday season bog your organization down in the influx of...
September 08, 2015Find out how today’s top marketers are using social display to build brand love and grow business. Download “The Pursuit of Social Persuasi...
September 03, 2015The Social Customer Service Index 2015Measuring Use and Effectiveness of Social Media Tools for Customer Service An exclusive whitepaper bro...