Nov 2 Posted 4 years ago
Thanks for that comparison, Jure. We were looking into different providers and wondered whether there's something out there that provides both, social media monitoring and customer intelligence analytics. After looking for a bit we went for eco (http://geteco.com/). They also have innovative ways how to gather and collect information. I found something on them on scribd: http://www.scribd.com/doc/111872212/eco-hospitality-brochure-pdf
Oct 15 Posted 4 years ago
A great social media monitoring tool that allows you to gather customer insights is Postano. Although a CIA tool would be very beneficial in addition to SMM, Postano allows you to monitor and easily cut through the clutter in a visual and effective way. http://www.postano.com/solutions/for-monitoring/
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