April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
March 26, 2015Feeling overwhelmed by the massive amount of customer feedback data you’re collecting? You’re not alone! Many businesses are struggling to find...
February 20, 2015Symantec, the global technology security provider, needed to provide its global customer base access to social customer service. They were...
February 20, 2015An Employee Advocacy program has value beyond your company’s marketing department. The community you build will be the single most important...
Nov 26 Posted 1 year ago
Yes STRATEGY!You have to have strategy in any of your business steps and social media marketing can be so confusing. If you don't have a plan it will not get you where you want to get.
Nov 23 Posted 1 year ago
Agreed, though remaining agile and responding to threats/opportunities isn't a bad thing.