Twitter's Controversial Algorithm Changes: What They Mean for Your BusinessTwitter Vs. Facebook: Which One Is Better for Promoting Your Brand?3 Free Twitter Tools PR Pros Can't Live WithoutSocially Stephanie: Social Media for the Automotive Industry
- Content Marketing
When Your Customers Become Your Contributors: Brand Journalism Meets TraditionalToo Many Advertisers Are Talking, Not Enough Are ListeningEmotion Drives Behavior: 3 Brands Getting It RightNative Advertising: The New New Thing or a Race to the Bottom? [VIDEO]
Technology & Data
Data and Creativity at the Social Shake Up: Defining Your Data-Driven Social CampaignTalking Strategy and Data with Shannon Lee of Precision StrategiesNew IBM Study Reveals 3 Key Characteristics of the Most Successful CompaniesMinority Report: Confronting Privacy Issues in Big Data Gathering
- Tech & Innovation
- marketing automation
- Social Tools
- Small Business
- Social Organization
Recap from the First-Ever Employee Advocacy SummitFormer IBM Senior Advisors Launch Brands Rising to Build Employee Advocacy ProgramsPerformance and Risk Management Through Social Media TrainingEmployee Advocacy Summit: Advocate Stories from the Field
- Customer Service
Join us September 15th in Atlanta for The Employee Advocacy Summit and learn how to unleash the power of your employees.
Post your event here and we'll share it with our community. If one of our members is featured, we'll promote as well on their profile.
- Marketplace & Webinars
The SMT Marketplace
Your resource for exclusive content and insights from Social Media Today, and opportunities to reach our community of professionals.
The Social Business Book Club brings you books, discussions, and insights from today's to business thought leaders.
Join interactive talks and and panel discussions with leading thinkers and practitioners on social media and networked business, or browse the catalogue of recorded sessions - all completely free.
Reach Social Media Today's community of marketing and communications professionals in an editor-approved context with a native advertising package.
Super Bowl Post-Game Highlights: Social Media Stars Shine on the Big Stage
Posted on February 5th 2014
The Super Bowl was more integrated with social media than ever this year. According to Twitter, a record 24.9 million tweets mentioning the Super Bowl in some way were sent out during the big game. It wasn’t just viewers being more social, so were advertisers. This year more than half of Super Bowl ads included some mention of social media, with most of those mentions being hashtags.
While we can’t know which ads impacted consumer buying activity the most yet, we can tell you which social media strategies took center stage, and are still being talked about today. This past Sunday, every social media marketer was trying to recreate what Oreo did in 2013. This perfectly timed tweet was the envy of every marketer hoping to use the Super Bowl as a springboard for free publicity.
This year, ads seemed to flow into three groups. First, posts meant to try and recreate the viral Oreo success by using the game as a building block. Second, posts that played off of television ads or other traditional marketing efforts in an attempt to create online engagement. Third, creative content that rose above the game and even encouraged brand-to-brand interaction.
Big Game Blowout
Marketing departments tasked with creating big game buzz try to control every potential variable. But there is one thing they can’t control: the outcome of the game. So, smart brands created content well ahead of time that would work in case of a blowout or a close game. This year’s Seattle Seahawks blowout gave way to humor for brands like DiGiorno and Buffalo Wild Wings.
Between the two, they were able to collect more than 70,000 retweets and favorites. Neither company paid the four million dollars needed for 30 seconds of ad space, but by using social media they were able to use the Super Bowl as a channel for creating connections. Neither tweet would have worked if it wasn’t for strategic planning and imparting the brand’s voice into a joke about the blowout.
Teamwork on Display
Integrated marketing is a tactic many big brands are using to try and create the most impact from each advertisement. With 30 seconds of air-time costing seven figures, marketers know that simply sitting back and hoping consumers react is a doomed strategy. Instead, they know that along with the ad they need to push supplement content out to target audiences.
The most successful of which by far has been Esurance and their #Esurancesave30 hashtag campaign. The online insurance company ran their ad right after the game ended, saving the company about $1.5 million. So, as part of its integrated marketing strategy, it said it would pass on that savings, $1.5 million, to someone on Twitter who sends out the company hashtag. It promoted the giveaway using a television ad, tweets from celebrities, promoted tweets and replies to news outlets that helped spread the word organically.
According to Esurance, the campaign has led to a billion impressions, two million entries and an 1,100% increase in Twitter followers. Voting ended Tuesday morning and the winner is going to be announced this Wednesday, meaning the entire promotion will only last a few days.
MVPs of Creative Content
This year, J.C. Penney, a retailer with no Super Bowl ad time is getting the most organic buzz due to its social media strategy. The retailer purposely tweeted out messages about the game with horrible misspellings and grammar that would make a preschooler blush. But, when the first two tweets came out no one knew it was on purpose.
J.C. Penney may have been working off of the old theory that “any press is good press.” Those two tweets garnered more than double the amount of retweets and favorites as the Oreo tweet from 2013. Many of the replies questioned if the account had been hacked, or if the person working at J.C. Penney was drunk.
Other brands saw the engagement and jumped in, creating their own replies to try and hijack the attention. At the end of the game, J.C. Penney revealed its timeline was really planned all along. Because the Super Bowl was played outside, the retailer was pretending to tweet using mittens. The strategy didn’t push any specific products or services, and didn’t include a call to action for potential customers, but it did succeed in getting a lot of attention for the brand with practically no cost. If impressions were the goal, it worked. According to researcher TweetReach, there were 131,000 mentions of J.C. Penney during the game, more than any other brand other than Esurance.
With dozens of ads and millions of tweets during the Super Bowl, trying to create one of the few social media hits that rise above the championship game is an uphill battle. But when brands plan ahead, use humor and do something unexpected, they do have the ability to create a viral hit that’s talked about for days.