April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
March 31, 2015March 31st, 2015 12pm ET/ 9am PT The more progressive employers no longer block social media sites on their employees’ work computers. Organiza...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
May 9 Posted 1 year ago
Very interesting article, Pam, thank you.
The infographics by Postrocket are great.
Just one thing, though: Postrocket states that "27% of all time spent on FB is spent looking at the newsfeed“, whereas at the beginning of your article you also quote comScore, according to whom '40% of time on Facebook is spent on the News Feed.' Just for the record, which of both is right? Or should I say, the most recent one?
Thank you for enlightening even a little bit more.
May 6 Posted 1 year ago
Great article, Pam. Very informative. I wish I could find a tool that calculates EdgeRank at the post level -reliably. It would be a great metric.