May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Mar 21 Posted 1 year ago
Thank you this post, the reading was definitely insightful and really applicable to our industry (press release industry). I would like to reach out to you at some point (or if you could contact me) about doing a similar piece that we could post in our new library section (when it goes live). You have so many valid points, including the points of using visuals effectively, message being conveyed in a clear manner and 'Did this article make me think?'.
Thank you, and please reach out when you have a moment. One of the stronger articles I have come across on Social Media Today.
24-7 Press Release Newswire