April 21, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
March 26, 2015Feeling overwhelmed by the massive amount of customer feedback data you’re collecting? You’re not alone! Many businesses are struggling to find...
February 20, 2015Symantec, the global technology security provider, needed to provide its global customer base access to social customer service. They were...
February 20, 2015An Employee Advocacy program has value beyond your company’s marketing department. The community you build will be the single most important...
Feb 11 Posted 1 year ago
This is an excellent article that will definitely be used by many people once they realise the importance of Google+ and eventually the 'Authorship' side too. So, thanks Julia, it's being put to good use by my team and I right away.