May 05, 2015Organizations should treat social media as they would any other electronically stored information and assume it is potentially discoverable. Und...
April 07, 2015If content is king, then certainly customer experience is an integral part of the royal court. As companies everywhere invest in content marketi...
March 19, 2015It’s no surprise social customer service demand is on the rise. To stay ahead of the game, your brand must formalize a streamlined and scala...
March 13, 2015Fifty-seven percent of customers expect the same level of response through social channels as traditional support channels. That can be cha...
Mar 6 Posted 1 year ago
Great post. It is amazing how much content is out there and there is more coming every single day. To resonate with your audience, it is important to have a strategy that is focused and to make sure your content is adding value. Anyway, I thought this would be useful for our blog readers, so I included your post in my roundup of February's best social media, SEO, and content marketing articles. http://www.northcutt.com/blog/2014/03/february-round-up-best-seo-social-media-and-content-marketing/ Nice job.